HubSpot is an AI-powered customer relationship management (CRM) platform that unifies marketing, sales, service, content, operations, and commerce into a single, connected environment.

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Main features:

• Unified CRM + 6 Hubs : Marketing, Sales, Service, Content Hub , Operations, Commerce.
• Integrated AI (Breeze) : Breeze Copilot (native conversational assistant) and Breeze AI Agents (specialized agents) to create content, prospect, automate campaigns or respond to customers.
• Site & Content Management : Content Hub centralizes pages, blog, media and publishing/SEO tools.
• Automations & campaigns : forms, emails, workflows, scoring, integrated marketing AI.
• Integrations ecosystem : marketplace of 1,700+ apps (Salesforce, Slack, Stripe, Webflow, etc.).
• Free CRM tools : contact/deal/task management, email templates, appointment scheduling, live chat.

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With Breeze tools connected to CRM data , HubSpot generates content, qualifies leads, and automatically resolves a portion of conversations 24/7; HubSpot reports 50%+ auto-resolved conversations (up to 90% for top teams) and 39% faster ticket resolution with AI Customer Agent .

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