Current as of 20 Jan 2025
Terms & Conditions
Effective Date: 20 January 2025
Last Updated: 20 January 2025
Welcome to Soraia! These Terms and Conditions (“Terms”) govern your use of our website at [https://soraia.io] and any interactions with our services.
By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree, please do not use our site or services.
1. Who We Are
This website is operated by Soraia S.R.L., a software development and consulting company. For any legal inquiries, contact us at:📧 info@soraia.io
2. Scope of Services
Soraia provides:
- AI-powered software development
- Automation and no-code/low-code systems
- UX/UI design and consulting
- Startup and business transformation support
Services may include free resources, eBooks, training, or workshops. Specific terms for paid engagements will be governed by a separate written agreement.
3. Website Use
You agree to use this site only for lawful purposes and in a way that does not infringe the rights of others.
You must not:
- Attempt to gain unauthorized access to our systems
- Interfere with the operation of the site
- Use content for resale, duplication, or commercial use without written consent
We reserve the right to suspend access if misuse is detected.
4. Intellectual Property
All content on this site — including text, graphics, videos, logos, icons, and design is owned by Soraia or licensed to us. It is protected under international copyright and trademark laws.
You may not reproduce, modify, or distribute any part of the site without prior written consent.
5. Third-Party Tools and Integrations
We use third-party services to operate our website and improve your experience, including:
- Webflow (hosting)
- Google Analytics (performance tracking)
- Make.com (automation of web forms and back-end processes)
These providers may collect and process user data under their respective privacy policies. We take care to use only reputable and GDPR-compliant vendors.
6. Limitation of Liability
- To the fullest extent permitted by law:
- Soraia is not liable for any indirect, incidental, or consequential loss arising from use of the website or its content.
- We do not guarantee that the website will be error-free or uninterrupted.
- Information provided on the site (including blogs, guides, and videos) is for general informational purposes only and does not constitute professional advice.
7. User Submissions
If you submit any form (e.g., “Talk to Us”, “Apply”, “Download eBook”), you:
- Warrant that the information is accurate and lawfully provided
- Authorize us to use the data solely for service and communication purposes
We will never sell or misuse your information. Please review our Privacy Policy for full details.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content, practices, or terms, and we recommend reviewing their legal documents independently.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Italy (or substitute with your country of incorporation). Any disputes will be resolved in the competent courts of that jurisdiction.
10. Changes to These Terms
We may update these Terms occasionally to reflect changes in our operations, technology, or legal obligations. The updated version will always be posted with a revised effective date.
11. Contact Us
If you have questions or concerns about these Terms, please contact:
📧 info@soraia.io
📍 Soraia — Via Losana 13, 13900, Biella (Italy)
Frequently asked questions
We prioritize user-friendly design and build tools that match your real-world workflows. By involving stakeholders early, iterating quickly with visual development, and offering multilingual support and smooth onboarding, we make sure your team actually uses and loves the tools we build—no massive training required.
No-code and low-code platforms allow us to build scalable, secure, and cost-effective applications faster than traditional development. This means shorter launch cycles, easier updates, and intuitive interfaces that require less training—without compromising performance or customization.
We’ve successfully delivered software and automation solutions for startups, marketing agencies, tourism companies, logistics, and financial services across more than 10 countries. If your team is drowning in Excel files or switching between outdated tools, we can help modernize your tech stack and align it with your business goals.
By automating time-consuming tasks like data entry, email responses, document processing, and reporting, we free your team to focus on high-value work. Our AI integrations help uncover actionable insights, personalize user experiences, and reduce human error—leading to significant time savings and improved operational efficiency.
We specialize in building custom AI-powered software tailored to your specific workflows. From automating repetitive tasks to creating AI chatbots, predictive analytics, and CRM tools, our solutions are built to reduce manual work, improve team efficiency, and deliver data-driven insights. Whether you need internal tools or customer-facing applications, we ensure your team will love using them.
We build custom applications using open standards, modular architecture, and well-documented APIs—ensuring you can evolve or migrate your system without being tied to one platform, developer, or tool. You maintain full ownership and control of your code, infrastructure, and data.
Our solutions are designed on modern, cloud-based architecture using scalable databases and flexible backend systems. We future-proof your product by anticipating growth, integrating performance monitoring, and enabling smooth upgrades as your team and customer base expand.
We follow an agile, iterative development process with weekly check-ins, demo sessions, and transparent project management tools. From kickoff to launch, you'll have visibility over progress, direct contact with our team, and shared access to documentation and prototypes.
Timelines vary based on complexity, but most projects take between 4 to 12 months. We prioritize speed without sacrificing quality by using no-code/low-code tools and streamlined collaboration—delivering fast results and early value.
A website displays content and is often static, while a web application is interactive and dynamic—built to perform specific functions like processing data, handling user input, and connecting with databases. Think of your banking dashboard or CRM system: that’s a web app.
Still have questions?
