Process audit
When a shared screen is not enough, we come on site: we interview people at their desks, observe the work as it really happens and map the flows in the field. Out of it come the right priorities and an action plan your team recognises as its own.
Format
On site
What you walk away with
- A map of your real operational flows
- Interviews with the people who do the work
- Priorities with the expected impact of each
- An action plan the team recognises as its own