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What is the WAVE Matrix?
In the fast-paced business world, the quest for efficiency and productivity never ceases. Many companies are aspiring to harness the power of automation, but are often at a crossroads, uncertain of where to start.
Recognizing this gap, we at Soraia have developed a proprietary framework: the WAVE Matrix (Workflow Automation Value Estimator).
Born out of necessity, WAVE Matrix is our answer to the absence of a clear guide or standard in the automation landscape.
Components of the WAVE Matrix
- Automation potential: Here we evaluate the technical feasibility, the percentage of manual errors, the need for human intuition during the process and the team's ability to adopt the new solution.
- Strategic value: involves evaluating the importance of the process in the larger business context both from a long-term strategy and from a short-term impact.
- Cycle time: This component focuses on the frequency and duration of processes and how they can be optimized.
The analysis process
The WAVE Matrix uses a mix of qualitative and quantitative analysis. By conducting interviews and analyzing responses to personalized questionnaires, we gain a deep understanding of each process within an organization. This methodical approach guarantees a thorough assessment, paving the way for informed decision-making.
Qualitative analysis
Importance:
- Essential for understanding the context and impact of activities on workers, exploring frequency, complexity and emotional reactions.
Objective:
- Mapping key workflows to identify areas of strength and potential inefficiencies.
Methodology:
- Through the interviews, the main workflows are identified to prepare the next quantitative analysis.
Quantitative analysis
Importance:
- Provides measurable data to assess operational efficiency and identify areas for improvement.
Objective:
- Establish precise metrics on frequency, duration, errors and required human intuition.
Methodology:
- Development of a specific questionnaire to collect data related to each activity. Panel : all employees of the company
- Development of a specific questionnaire to collect data on the long-term value and short-term impact of each activity. Panel : board of directors and managers
Relevance in the business environment
The WAVE Matrix presents itself as a reliable beacon in the sometimes murky waters of business automation. Offering a structured path, it becomes the ideal companion for companies eager to embrace the benefits of automation, but uncertain about how to get started. As we continue to refine and apply this framework, we invite you to explore its potential in your organization. Learn how the WAVE Matrix can transform the way you approach automation and push your company to new horizons of efficiency and growth.
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