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Balance Automation with the Human Touch
In an era where technology pervades every aspect of our working lives, many companies invest heavily in tools that automate contact processes.
However, there is a risk of forgetting the most crucial element: the human touch.
The importance of the Human Touch
Candidates are looking for personalized and genuine interactions. When your approach appears like a generic message sent in bulk, it's no surprise that they don't respond. Instead of automating interactions where the expertise and empathy of your recruiters are needed, it would be better to focus on automating operational and administrative activities.
š¢ Focus on What Really Matters:
ā”ļø Automate Repetitive Tasks: Automate tasks such as data entry, candidate tracking, and interview scheduling ā activities that don't require a personal touch.
ā”ļø Empower Your Recruiters: Free up valuable time to allow them to engage in meaningful conversations with candidates, build relationships, and prepare personalized messages that truly resonate.
ā”ļø Improve the Candidate Experience: By reducing administrative tasks, recruiters can focus on providing an experience to candidates that is personal and valued.
ā”ļø Use AI Intelligently: Use artificial intelligence to summarize interviews, prepare emails to introduce candidates to customers, or embellish notes... But avoid using it to customize approaches (at least initially).
š Do you want to find out how automations can improve not only recruitment, but also the onboarding of your employees?
Read our article on how to optimize onboarding with Zapier's automations and learn how to create a fluid and personalized experience for newcomers.
š Key take-aways:
1. Automate only what doesn't require empathy or human expertise.
2. Free up time to allow recruiters to focus on personal relationships.
3. It enhances the candidate experience by making it more personal and meaningful.
4. Use AI tools intelligently but aware of their initial limitations in customizing approaches.
š” Our opinion: Once all the mentioned operations have been automated, you can think about further exploiting AI to personalize messages. However, there are likely to be simpler actions to take first.
š„ Do you want to learn how to use AI and automate your processes effectively? Explore our YouTube channel to discover practical tutorials and tips on how to make the most of these technologies. Don't miss our most recent videos!
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